Superior solutions are backed by excellent service & support. To aid in this high standard, we have put together great after sales contracts & agreements. An overview of benefits are detailed below, demonstrating the added value when obtaining a solution from us.
Description
Helpdesk Agreement
Maintenance Contract
Service Level Agreement
Preferential hourly rates
Discounted travel charges
Reduced software license fees
Set onsite response times
Free remote desktop support
Loan equipment
Discount on product repairs
Quick support response times
Free helpdesk support
Offsite backup storage
Online support ticketing
Extended product warranty
Free software releases
Bi-annual system audits
Discount on refresher training
Inclusive software license
Benefits are subject to change as deemed necessary by the company. These changes do not apply to existing contracts & agreements already in place.
